"Illuminate the Hidden Within."
Return & Refund Policy
Return Eligibility
Items must meet the following criteria to qualify for a return:
Non-Returnable Items
Certain items cannot be returned or exchanged:
Exchanges
To exchange an item, include the following in your return package:
Ship you package to:
Sacred Shade
Attn: Returns
6062 Buford Hwy, Ste. 114
Norcross, GA 30071
Important: Retain your tracking number for your records.
Damaged or Defective Items
If your item is damaged or defective, contact us at [your email address or phone number] within 7 days of receipt with:
We will resolve the issue promptly.
How to Initiate a Return
Before sending back an item, contact us at [your email address] with your:
We will confirm eligibility and provide further instructions.
Refunds
Once we receive your return, we will inspect it and notify you via email about the status of your refund. If approved, your refund will be processed and issued to your original payment method within 3–5 business days.
Note: Original shipping costs are non-refundable.
Restocking Fees
We do not charge restocking fees. However, items that do not meet the return criteria (e.g., worn, washed, or damaged) may be sent back to the customer at their expense.
International Returns
Customers returning items from outside the United States are responsible for shipping costs, duties, and taxes.
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